Terms and Conditions - Top Dog Events

Terms and Conditions

Last updated: 1 October 2026

1. Introduction

Welcome to Top Dog Events! These Terms and Conditions ("Terms") govern your use of our website, www.topdogevents.com ("Site"), and the services we offer ("Services"). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or Services.

2. Services Overview

Top Dog Events provides a platform for clubs to create and organise events, manage entries, and for competitors to purchase entries to these events.

3. User Responsibilities

  • Clubs: Clubs are responsible for creating and managing their events, including providing accurate event details, managing entries, and handling any issues that arise with their events.
  • Competitors: Competitors are responsible for ensuring that their entry details are accurate and for adhering to the rules and guidelines set forth by the event organisers.

4. Account Registration

To use certain features of our Site, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account.

5. User-Generated Content

Users may submit content to the Site, including event details, descriptions, and other related materials. By submitting content, you grant Top Dog Events a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use, distribute, modify, run, copy, publicly display, translate, and create derivative works of your content.

6. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of Top Dog Events or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written permission.

7. Privacy

Your use of our Site and Services is also governed by our Privacy Policy, which can be found at https://www.topdogevents.com.au/help/privacy_policy. Please review our Privacy Policy to understand our practices regarding your personal data.

To help prevent fraud, we keep records of account activity, including when you sign in, start a payment, accept these Terms and check in at an event, together with the IP address, browser details and a device identifier used. These records are kept as described in our Privacy Policy.

8. Payments, Refunds and Fees

  • Payments: Competitors can purchase entries to events through our Site. All payments are processed securely through Stripe, our third-party payment processor. By using Stripe, you agree to comply with Stripe's terms and conditions. Entries and orders are not considered complete until payment has been made in full.
  • Accepting these Terms: You will be asked to accept these Terms each time you place an entry or order. We keep a record of each acceptance, including the version of the Terms accepted, the date and time, and the IP address and device used.
  • Tickets and digital products: Tickets and other digital products sold through our Site (for example raffle or seminar tickets) are delivered by email confirmation to the email address on your account, and each one is identified by the reference number shown in that confirmation. Delivery is complete when the confirmation email is sent. Attendance at a seminar or the drawing of a raffle is the responsibility of the event organiser.
  • Refunds: Refunds for event entries are subject to the terms and conditions set forth by the event organisers. If an organiser allows it, Top Dog Events will process refunds for cancelled entries while an event is ‘Open’. In all other circumstances, Top Dog Events is not responsible for issuing refunds.
  • Fees: Creating an account is free. Fees apply to list an event and to buy or sell paid entries or registrations. Event organisers decide whether the platform fee is passed on to you; if it is, it is shown as a “Platform fee” before you pay. The platform fee helps keep Top Dog Events running and is based on the size of your purchase: one fee for your highest-priced item, plus a smaller amount for each extra item. It is the same however you pay, including payments made directly to the event organiser. The fees you pay are not necessarily the same as those we charge the event organiser. Platform fees are not refundable.
  • Disputed payments (chargebacks): If you have a concern about a charge, please contact us or the event organiser first so we can help. If you dispute a payment with your card issuer, we may provide our payment processor and your card issuer with records relating to that payment, including your account activity, the entries and orders made, the Terms you accepted, emails sent to you, check-ins and results. If a payment you made or authorised is disputed, we may suspend your account until the dispute is resolved.

9. Payments for Organisers

By default, Top Dog Events will collect all payments for an event on behalf of the organiser. This allows Top Dog Events to automatically process any refunds while the event is collecting entries. Once an event has concluded, the balance of collected payments will be transferred to the organiser, minus any agreed platform fees. Platform fees on entries paid directly to the organiser (for example by bank transfer or cash) are deducted from the balance transferred for that event. This transfer will be facilitated either directly to the organiser's bank account via Stripe, or from Top Dog Events via bank transfer, which will incur an additional processing fee. In the event that platform fees are due but there is no balance to transfer, Top Dog Events may issue an invoice to the organiser for the outstanding amount. The balance of payments can be released to the organiser at any time by request.

10. Disclaimers and Liability

  • Accuracy of Content: While we strive to provide accurate and up-to-date information, we do not warrant the accuracy, completeness, or usefulness of any information on the Site.
  • Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for the content or practices of these third-party websites.
  • Limitation of Liability: To the fullest extent permitted by law, Top Dog Events shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use the Site; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Site.

11. Termination

We may terminate or suspend your account and access to the Site at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms.

12. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of the Site or Services will be resolved in accordance with Australian Consumer Law.

13. Governing Law

These Terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

14. Contact Us

If you have any questions about these Terms, please contact us at [email protected].